(i) Estate Agents will be meeting clients at respective properties by appointment only, and the number of Estate Agents representing the Company at such appointment will be limited to a maximum of one at any given time. Showhouses will be prohibited.
(ii) All occupants of the property are to be advised that they should, if at all possible, not be present in the property at the same time an Estate Agent takes clients to view the property. They can, however, remain on the property, preferably outside. Should the occupant not be able to leave the property, or remain outside, they will be encouraged to remain in one section of the property.
(iii) Estate Agents are to ensure that they meet all clients at the property Estate Agents may not travel with clients in the same vehicle, unless there is no possible alternative, in which case the Estate Agent will thoroughly sanitise the vehicle before and after.
(iv) No more than two clients may be taken through the property at a time. Should there be more interested parties (that need to physically view the property), Estate Agents should request that those parties wait outside (in the vehicle) to maintain social distancing.
(v) Physical viewings at a property will be kept as brief as possible.
(vi) Estate Agents shall keep and make available the necessary hand sanitisers for all parties. Estate Agents and clients are required to visibly sanitise their hands (and offer to provide sanitiser to clients) prior to entering and exiting any property.
(vii) Estate Agents and clients will be required to wear fabric face masks at all times.
(viii) Estate Agents and clients will refrain from making any physical contact with any person and will keep a physical distance of 1,5m from all persons in the property at all times.
(ix) Estate Agents and clients will refrain, as far as possible, from touching any surface or object, including door and door-handles, in the property.
(x) Estate Agents will carry their own sanitiser and sanitising wipes to sanitise any surface or object he/she may have accidentally / unavoidably come contact with.
(xi) To ensure optimal ventilation and prevent contamination, occupants will be requested to open all doors and windows of the property, prior to the arrival of the Estate Agent and Clients.
